Service Delivery
Your email and payment data enable account creation and ongoing subscription management. We send essential service notifications and transactional emails for billing cycles.
Privacy Policy
At Hacenob, we believe transparency is fundamental to building trust. This policy outlines exactly how we collect, use, and protect your personal information when you interact with our services.
Last updated: December 2026 • Effective immediately for all Hacenob services and platforms.
Information We Collect
Technical data such as IP address, browser type, and usage patterns help us optimize platform performance. We never collect more information than necessary for legitimate business purposes.
All financial transactions are processed through secure, PCI-compliant gateways. Hacenob does not store full credit card numbers or CVV codes on our servers.
Categories of Data
- • Identity Data: Full name, username, account preferences
- • Contact Data: Email address, phone number, billing address
- • Technical Data: Device information, cookies, analytics
- • Usage Data: Subscription history, feature interactions
How We Use Your Information
Platform Improvement
Aggregated usage patterns help us identify which features provide maximum value. We analyze interaction data to refine the £0 yearly subscription experience.
Compliance & Security
Marketing Communications: We only send promotional emails if you explicitly opt-in. Every email includes a one-click unsubscribe link. You can manage preferences in your account dashboard at any time.
Third-Party Sharing & International Transfers
Hacenob does not sell your personal data to advertisers or data brokers. We share information only with essential service providers: payment processors, email delivery services, and cloud hosting infrastructure.
All data transfers occur under Standard Contractual Clauses compliant with UK GDPR and EU regulations. Our servers are located in secure data centers within the United Kingdom and European Economic Area.
Who We Share With
- • Stripe (payment processing)
- • SendGrid (email delivery)
- • AWS (cloud infrastructure)
- • Google Analytics (anonymized)
Legal Requirements
Your Rights & Controls
Under UK GDPR, you have comprehensive rights over your personal data. You can request access to all information we hold, correct inaccuracies, or request complete deletion of your account.
To exercise any of these rights, contact our Data Protection Officer at info@hacenob.com. We respond to all requests within 30 days without charge.
Contact Data Protection TeamRight to Access
Request a complete copy of your personal data in a structured format.
Right to Rectification
Update incorrect or incomplete information in your account profile.
Right to Erasure
Delete your account and all associated personal data permanently.
Right to Portability
Export your data to transfer services elsewhere if you choose.
Security & Retention
256-bit
SSL Encryption
ISO 27001
Certified Infrastructure
99.9%
Uptime Guarantee
Data Retention Policy
Questions About Your Privacy?
Our team is here to help. Reach out directly to our privacy specialists for any concerns, requests, or clarification regarding this policy.
Send Secure Message
Hacenob • South Bank 104, Bristol, United Kingdom
Email: info@hacenob.com • Phone: +44 7375255708